HiTech-GenAICaseStudy

Industry Context

In today's competitive business environment, companies often use the Request for Proposal (RFP) process as a crucial part of their sales strategy. Organizations issue RFPs to invite vendors to submit detailed business proposals, especially in sectors like IT, Telecom, Healthcare, Government, and Construction. These sectors require comprehensive proposals due to the complexity of their projects. There is an increasing need for solutions to quickly retrieve information from diverse data sources, improving productivity and accuracy in preparing RFP responses.

Client Challenge

The client is a California-based data infrastructure company that provides enterprise customers with unified data storage, integrated data services, and cloud operations solutions.

The client's sales team received high volumes of RFPs, making the response process demanding. Responding to the RFPs required accessing various sources and opening multiple document types, including Word, PowerPoint, and PDF files. Collecting necessary documents, drafting responses, and proofreading them was time-consuming. The client was thus looking for a solution that could quickly retrieve information from diverse data sources and enhance productivity and response accuracy.

Client Challenge The Intelligent Data Infrastructure Company-1

Results

Encora’s RFP Responder significantly optimized the RFP processes across various business units for the client and outperformed traditional methods. Key advantages of this innovative solution include:

Improvement in the overall quality of responses and better accuracy of document retrieval through cross-encoder re-ranking.

Enhanced efficiency by enabling users to generate answers to queries in mere seconds through the chat functionality within the RFP Responder, further.

Automated response generation to increase the efficiency and accuracy of RFP responses, effectively retrieving information from diverse data sources, and leveraging advanced natural language processing capabilities.

Results-The Intelligent Data Infrastructure Company

Developing an Automated RFP Response Solution Using Generative AI

Developing an Automated RFP Response Solution Using Generative AI

Industry Context

Client Challenge

Approach

Results

Turnaround Time

Response Generation Time

Accelerate Your Path
to Market Leadership

Speak With an Expert

Developing an Automated RFP Response Solution Using Generative AI

Developing an Automated RFP Response Solution Using Generative AI

Industry Context

Client Challenge

Approach

Results

Turnaround Time

Response Generation Time

Accelerate Your Path to Market Leadership

Speak With an Expert

Accelerate Your Path
to Market Leadership