The energy sector is facing growing challenges with the aging infrastructure that fails to meet modern customer expectations. Outdated and manual processes lead to frequent scheduling errors and increased downtime. Additionally, structural inefficiencies and reliance on manual processes contribute to rising operational costs and strain on resources. Energy companies are thus seeking modern solutions to overhaul their outdated systems and processes.
The client is one of the world’s largest energy delivery systems, providing electricity, gas, and steam services.
Their multi-million-dollar revenue processes were manually managed on Excel sheets, leading to significant operational challenges. The manual processes were inefficient and prone to human error. Time-consuming manual work scheduling resulted in financial losses and resource inefficiencies. Their outdated processes thus could not keep up with the growing customer demands, putting additional pressure on operational costs and performance.
Encora transformed the client’s operations by implementing a cloud-native, Azure-based solution that replaced outdated manual processes with automated, ruleset-driven workflows. The comprehensive solution, built using modern technology stacks, encompassed the below key services:
Encora's solution resulted in the development of a fully cloud-based web application using modern technologies, delivering a scalable, cost-optimized system with an intuitive UI/UX. Some of the key benefits of Encora’s solution include:
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