Nonprofit Provider of Medicaid and Health Solutions: Optimizing Data Infrastructure and Workflows

Nonprofit Provider of Medicaid and Health Solutions:

Optimizing Data Infrastructure and Workflows

Industry: Healthcare & Life Sciences

Delivery Center: India

Industry Context

The healthcare industry is increasingly leveraging data-driven solutions to improve patient care, optimize operations, and ensure compliance. Nonprofit healthcare organizations in particular face challenges like cost, secure data handling, and managing large-scale data. Efficient data platforms and cloud-based analytics play a crucial role in improving service delivery and decision-making for these organizations.

Client Challenge

The client is a non-profit, community-focused organization that provides health insurance, advocates for reforms, and develops innovative solutions to meet the healthcare needs of low-income individuals The client’s current data warehouse performed well but faced challenges that impacted efficiency and scalability. Complex workflows experienced delays due to network latency or resource limits, while unpredictable workload execution complicated cost management. Security concerns arose from operating outside the organization’s network, exposing public IPs and creating potential vulnerabilities. Additionally, advanced configurations were required for secure data flows and rewriting existing SQL jobs. Addressing these issues was essential to optimize performance and align with organizational objectives.

Approach

Encora selected Databricks as the platform of choice due to its seamless Azure integration, SQL compatibility, and optimized performance. This cloud-native solution provides scalable, cost-effective capabilities tailored to the client's needs. The implementation streamlined data workflows, improved governance, and enhanced efficiency while maintaining a secure environment. Encora’s approach included:

Cloud Native Development: Designed and built an Azure-based solution involving native-cloud development, resource management, infrastructure as code, and optimization of cloud resource usage

Continuous Integration (CI) & Continuous Deployment (CD): Set up code, CI/CD pipelines, and the Terraform pipelines using Azure DevOps for the continuous integration and deployments

Databricks Services

Foreign Catalogs

Unity Catalogs

SQL Warehouse

Results

By leveraging Databricks on Azure, Encora provided the client with a highly scalable, efficient, and secure data infrastructure, enabling them to focus on their mission of delivering innovative healthcare solutions to underserved communities.

Notable outcomes of Encora’s solution are:

Cost and Time Efficiency: Databricks helped reduce the cost and execution time of analytics workflows, offering improved resource optimization and performance

Faster Development and Deployment: With SQL-based workflows and faster development cycles, the client was able to deploy solutions to production much quicker, driving overall efficiency

Improved Data Management: By integrating Unity Catalog and Medallion Architecture, the organization could ensure better data governance, security, and organization, making data management more streamlined and consistent