success/global-media-tech-leader-integrating-cloud-native-solutions-for-secure-remote-reviews

Global Media Tech Leader: Integrating Cloud-native Solutions for Secure Remote Reviews

Global Media Tech Leader:

Integrating Cloud-native Solutions for Secure Remote Reviews

Industry: Telecom & Media

Delivery Center: Brazil

talk to an expert

Integrating Cloud-native Solutions for Secure Remote Reviews

Industry: Telecom & Media

Delivery Center: Brazil

talk to an expert

Industry Context

Content creation for large industries like the movie industry typically involves large teams and multiple revisions. Further, review sessions may require specific hardware/configuration to enable high-quality and real-time streaming from the editor's platform. Often, this limits accessibility to these meetings, as conventional streaming solutions (screen share) lack the quality and interactivity required for such meetings. 

Global Media Tech Leader-Transforming Remote Content Review

Client Challenge

The client, a worldwide leader in software and platforms for audio/video content creation & distribution, needed to improve remote collaboration in their software to maintain their leadership position. The solution had to be delivered within a tight deadline, as it needed to be presented at a global industry event. The client wanted a skilled team to support product evaluation and development, and work with evolving technologies. 

Client Challenge - Global Media Tech Leader-Transforming Remote Content Review

Approach

With deep expertise in product engineering and agile methodologies, Encora designed and delivered a robust solution spanning across: 

  • Cloud-Native Development: Designed the solution with multiple Cloud Native and SaaS components, enabling seamless scalability and simplifying maintenance activities 
  • Product Development: Enabled live high-quality streaming between the content creation solution and Microsoft Teams for seamless remote content reviews across all platforms 

  • UX Design: Developed annotation capabilities and visual collaboration tools for precise feedback, which enhances the remote review experience 
  • Application & Product Maintenance: Took responsibility for product evolution post-release, developing enhanced features such as session management stream control, support for multiple sequences, stream watermarking, advanced annotations exporting capabilities, and more 
  • Monitoring & Observability: Integrated the solution with the observability system, enabling operational product monitoring, facilitating the support team’s work and providing insights for stakeholders 
  • Cloud Security: Developed security mechanisms to control access to the streaming sessions, safeguarding sensitive content 
  • Test Automation: Developed automatic test capabilities from the start (MVP phase) 
Approach-Global Media Tech Leader-Transforming Remote Content Review

Results

  • Delivered MVP in Record Time: The MVP was successfully delivered in just three months, outperforming the previous supplier, who had spent six months on the project but failed to meet the client’s requirements 
  • Exhibited at Global Event: The MVP was showcased at both the Microsoft and client booths at NAB, gaining significant attention and praise for its innovative approach to remote content review 
  • Customer Adoption & Productization: The MVP’s success led to productization and rapid deployment across multiple customer bases, becoming a core component of the customer offerings. 
  • Improved Review Process: The new solution simplified the setup process, eliminating the need for complex hardware configurations or on-site involvement, significantly reducing review lead times 
  • Continuous Improvement: The product’s capacity grew from 1,000 to 20,000 concurrent user sessions since the MVP, supporting broader deployment and rapid scaling to meet the rising demand for high-quality remote review sessions 
Results - Global Media Tech Leader-Transforming Remote Content Review

Concurrent User Sessions

Concurrent User Sessions

Content Review Lead Time

Content Review Lead Time

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Innovation Acceleration