success/cision-accelerating-product-innovation

Cision: Accelerating Product Innovation

Cision:

Accelerating Product Innovation

Industry: Telecom & Media

Delivery Center: Costa Rica

talk to an expert

Accelerating Product Innovation

Industry: Telecom & Media

Delivery Center: Costa Rica

talk to an expert

Industry Context

Digital transformation is reshaping the PR and earned media industry. Brands face increasing pressure to innovate and deliver solutions that align with the need for advanced analytics and deep insights into consumer preferences to stay relevant and engage customers successfully. With traditional metrics failing to deliver, companies are racing to harness AI-powered analytics, real-time social monitoring, and automated relationship tools to measure impact or respond instantly in an intensely dynamic media landscape.  

Cision-Industry Context

Client Challenge

Our client Cision, a global leader in PR and earned media solutions, sought to scale their software engineering capacity to launch two new products: an Integrated Social Platform and a Journalistic Relationship Automation Solution.

However, their internal skill and capacity gaps hindered progress. This was compounded by engineering leadership turnover which disrupted continuity. Immediate scaling of engineering capacity for multiple cloud projects was critical to deliver on tight timelines. Cision thus sought a technology partner to provide expertise, fill resource gaps, and ensure the successful and timely launch of their new solutions. 

Cision-Client Challenge

Approach

Encora partnered with Cision to address these challenges through a comprehensive strategy that included the following services: 

  • Product Management: 
      • Collaborated with Cision to design and refine product offerings based on competitive insights and market needs
      • Delivered experienced engineering leadership through Encora’s Project Manager and team leaders, ensuring seamless coordination and execution 

  • Product Development: 
    • Enhanced platform performance and scalability 
    • Developed features for social platform integration, dashboards, widgets, and journalistic relationship-building tools 
  • Test Automation:
      • Implemented robust automation frameworks to ensure performance, quality, and reliability across solutions 
      • Devised comprehensive testing strategies to mitigate risks and accelerate time-to-market 
Cision-Approach

Results

Encora’s engineering expertise, rapid resource allocation, and unwavering commitment to excellence drove continued success for Cision in a competitive industry landscape. Some of the notable outcomes include: 

  • Accelerated Innovation: Delivered highly functional dashboards and advanced search capabilities; Re-engineered plug-ins and widgets, enabling rapid auto-analytics and responsiveness; significantly reduced product development cycles 
  • Improved Business Outcomes: Consistently met tight timelines, accelerating new product launches; lowered overall delivery costs while maintaining high-quality outputs 
  • Strengthened Strategic Positioning: Reinforced Cision’s reputation as a product and service leader within the PR and earned media industry; positioning Cision as a preferred choice for global brands  
  • Enhanced Collaboration and Trust: Encora emerged as a trusted strategic partner, building strong relationships with Cision’s engineering management and overcoming turnover-related challenges 
Cision-Results

Innovation Lifecycle Timeline

Innovation Lifecycle Timeline

Time-to-Market

Time-to-Market

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Santa Clara, CA

+1 669-236-2674

letstalk@encora.com

Innovation Acceleration

Speak With an Expert

Encora logo

Santa Clara, CA

+1 (480) 991 3635

letstalk@encora.com

Innovation Acceleration