success/a-budget-friendly-airline-company-developing-high-performance-web-and-mobile-applications-for-enhanced-employee-experience

A Budget-friendly Airline Company: Developing High-Performance Web & Mobile Applications for Enhanced Employee Experience

A Budget-friendly Airline Company:

Developing High-Performance Web & Mobile Applications for Enhanced Employee Experience

Industry: Travel, Hospitality & Logistics

Delivery Center: India and Philippines

talk to an expert

Developing High-Performance Web & Mobile Applications for Enhanced Employee Experience

Industry: Travel, Hospitality & Logistics

Delivery Center: India and Philippines

talk to an expert

Industry Context

The travel industry faces a growing demand for seamless, mobile-friendly experiences. Legacy systems create inefficiencies and poor user engagement. To maintain their market position, travel providers must transform their digital platforms through mobile integration and system unification. 

Industry Context Developing High Performance Web & Mobile Applications for an Airline Company

Client Challenge

The client, a budget-friendly airline with an extensive network of domestic and international destinations, faced significant challenges with its legacy web application. The outdated technology led to performance issues and maintenance challenges. Frequent bugs and missing features significantly impacted the employee experience, particularly when managing their FOC travel benefits. The lack of mobile accessibility, limited convenience and functionality hindered employees' ability to manage their travel plans. 

Client Challenge Developing High Performance Web & Mobile Applications for an Airline Company-1

Approach

Encora modernized the client’s legacy system by developing high-performance web and mobile applications, ensuring seamless accessibility and improved user experience. The services provided by Encora spanned across: 

  • Product Management: Managed the scope, schedule, and contractual deliverables, monitored tasks assigned to the team, and created/reviewed user stories to ensure acceptance criteria were achieved 
  • Product Modernization: Modernized the client’s legacy system with both web and mobile applications, using React Native for unified development 
  • Web & Mobile App Design & Development: Developed high-quality UI/UX designs that were reviewed and approved by the client, ensuring a user-friendly interface for both the web and mobile applications 
  • Test Automation: Conducted manual testing initially, followed by the development of automated test cases, which streamlined the process and enabled quick feedback and faster regression testing after each update 
Approach Results Developing High Performance Web & Mobile Applications for an Airline Company

Results

Encora’s solution delivered a modernized, high-performing system with enhanced accessibility and efficiency. Some of the notable results of Encora’s solution are: 

  • Feature-rich web and mobile applications for iOS and Android 
  • Unified platform (React Native) for low maintenance and easy updates 
  • Automated testing, enabling faster development cycles and quicker issue resolution 
  • Improved system performance, reducing downtime and enhancing user experience 
  • Seamless cross-platform access, enhancing employee convenience and productivity 
Results Developing High Performance Web & Mobile Applications for an Airline Company

Website Performance

Website Performance

Testing Time

Testing Time

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Santa Clara, CA

+1 (480) 991 3635

letstalk@encora.com

Innovation Acceleration